ZyBooks incident

3rd party tool (Cloudflare) affecting platform

Major Resolved View vendor source →

ZyBooks experienced a major incident on November 18, 2025 affecting learn.zybooks.com - zyBooks content and platform and Classic zyLabs and Programming Challenge Activities and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:28 PM UTC
Resolved
Nov 18, 2025, 03:01 PM UTC
Duration
33m
Detected by Pingoru
Nov 18, 2025, 02:28 PM UTC

Affected components

learn.zybooks.com - zyBooks content and platformClassic zyLabs and Programming Challenge ActivitiesAdvanced zyLabs SystemExams assessment systemzyBooks.com - Home pages

Update timeline

  1. investigating Nov 18, 2025, 02:28 PM UTC

    One of the 3rd party tools, Cloudflare, is currently experiencing an outage. You can check their status page here: https://www.cloudflarestatus.com. While this issue persists, our platform may be unresponsive.

  2. resolved Nov 18, 2025, 03:01 PM UTC

    This incident has been resolved.