ZyBooks incident

Intermittent server errors

Major Resolved View vendor source →

ZyBooks experienced a major incident on February 3, 2020 affecting learn.zybooks.com - zyBooks content and platform, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2020, 10:08 PM UTC
Resolved
Feb 03, 2020, 11:22 PM UTC
Duration
1h 14m
Detected by Pingoru
Feb 03, 2020, 10:08 PM UTC

Affected components

learn.zybooks.com - zyBooks content and platform

Update timeline

  1. investigating Feb 03, 2020, 10:08 PM UTC

    We are currently experiencing some intermittent server errors. Our engineering team is investigating.

  2. monitoring Feb 03, 2020, 11:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2020, 11:22 PM UTC

    This incident has been resolved.