ZyBooks incident

Interactive terminal unavailable

Major Resolved View vendor source →

ZyBooks experienced a major incident on December 10, 2020 affecting Classic zyLabs and Programming Challenge Activities, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2020, 04:56 PM UTC
Resolved
Dec 10, 2020, 06:08 PM UTC
Duration
1h 12m
Detected by Pingoru
Dec 10, 2020, 04:56 PM UTC

Affected components

Classic zyLabs and Programming Challenge Activities

Update timeline

  1. identified Dec 10, 2020, 04:56 PM UTC

    The beta "interactive terminal" zyLab feature is currently not responsive. The engineering team is working on a fix and should have the issue resolved within 1-2 hours.

  2. monitoring Dec 10, 2020, 05:39 PM UTC

    This issue has been resolved. We'll continue to monitor performance throughout the day.

  3. resolved Dec 10, 2020, 06:08 PM UTC

    This incident has been resolved.