ZyBooks experienced a minor incident on August 31, 2021 affecting learn.zybooks.com - zyBooks content and platform, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
learn.zybooks.com - zyBooks content and platform
Update timeline
- monitoring Aug 31, 2021, 06:50 PM UTC
Our cloud hosting provider is experiencing networking issues that is affecting a large amount of technology providers, including zyBooks: https://status.aws.amazon.com/ The majority of functionality is unaffected. Some services, including LMS grade submissions and payment processing, may be temporarily slower. Thank you for your patience while the issue is being worked on.
- resolved Aug 31, 2021, 10:22 PM UTC
Our cloud provider partner has resolved the issue. We'll continue to monitor performance over the next 24 hours.