ZyBooks experienced a minor incident on February 7, 2025 affecting learn.zybooks.com - zyBooks content and platform, lasting 11h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 07, 2025, 02:19 AM UTC
Canvas systems are down, preventing zyBooks from sending assignment scores. Your work is still recorded in zyBooks. Once Canvas is back, scores can be sent by continuing the assignment or clicking “Submit score to LMS.”
- monitoring Feb 07, 2025, 06:27 AM UTC
While Canvas systems are again operational (https://status.instructure.com), we have identified that a subset of our partner schools are still having issues sending assignment scores. We are in contact with Canvas technical support and working to remedy the situation. No issues recording assignment scores have been identified on the zyBooks side. Once sending of scores is restored, scores can be sent by continuing the assignment or clicking “Submit score to LMS” button.
- resolved Feb 07, 2025, 01:55 PM UTC
This incident has been resolved.