Zwift incident

Reported connectivity problems from some European ISPs

Minor Resolved View vendor source →

Zwift experienced a minor incident on May 1, 2020 affecting Log In, lasting 12h 57m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2020, 09:49 AM UTC
Resolved
May 01, 2020, 10:46 PM UTC
Duration
12h 57m
Detected by Pingoru
May 01, 2020, 09:49 AM UTC

Affected components

Log In

Update timeline

  1. investigating May 01, 2020, 09:49 AM UTC

    We are having reports of users having problems to connect to Zwift from some European countries (can connect from some ISPs but not others). There's nothing affecting our servers right now we could identify but some ISPs may be having connectivity issues.

  2. resolved May 01, 2020, 10:46 PM UTC

    This incident has been resolved.