Zwift experienced a minor incident on May 19, 2021 affecting Log In, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Log In
Update timeline
- investigating May 19, 2021, 08:50 PM UTC
We are aware of an issue affecting some users on Mac and PC where, after updating to the newest version of the game, they are unable to login. We are currently investigating this issue. This issue only affects the launcher.
- identified May 20, 2021, 10:29 PM UTC
We are still working to find a solution and at this time are encouraging users on Mac machines to update their operating system to Big Sur if they are willing and able, as this has proven to be a viable workaround.
- resolved May 23, 2021, 04:21 PM UTC
This issue has been resolved. If you haven't already, please download the most recent version of Zwift.