Zwift experienced a minor incident on April 20, 2021 affecting Log In, lasting 35d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Log In
Update timeline
- investigating Apr 20, 2021, 03:19 PM UTC
We are currently investigating and aware of an issue affecting PC and Mac users wherein they will receive a 400 or 403 error when attempting to log in. Users are advised to clear their cache and history on Internet Explorer (for Windows) or Safari (for Mac) and try to log in again.
- investigating Apr 20, 2021, 03:19 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 23, 2021, 04:42 PM UTC
We have made changes that have resolved the issue for the majority of players encountering the issue. If you still see it, please report to Zwift support.
- resolved May 25, 2021, 08:58 PM UTC
This issue has been resolved.