Zwift incident

Issue with Subscription Services

Major Resolved View vendor source →

Zwift experienced a major incident on December 6, 2021 affecting Payment Processing, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2021, 05:50 PM UTC
Resolved
Dec 06, 2021, 06:30 PM UTC
Duration
40m
Detected by Pingoru
Dec 06, 2021, 05:50 PM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Dec 06, 2021, 05:50 PM UTC

    We are currently experiencing an issue with subscription services. We are investigating the issue.

  2. resolved Dec 06, 2021, 06:30 PM UTC

    The incident has been resolved. If you continue to have issues, please reach out to our customer support team.