Zwift experienced a minor incident on May 18, 2023 affecting Zwift Companion, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 18, 2023, 11:38 PM UTC
Zwift monitoring has been alerted to an issue impacting the help page on the Zwift Companion App. Currently, the help page is not showing any data. The team is investigating the issue. While we work on a fix for that, please contact us here instead: https://www.zwift.com/contact-us
- investigating May 19, 2023, 12:30 AM UTC
We are continuing to investigate this issue.
- investigating May 19, 2023, 02:46 AM UTC
The investigation into this issue is ongoing. Next update at 10am PDT May 19th, 2023
- monitoring May 19, 2023, 09:53 PM UTC
The Help page has been restored in English for all locales. We are continuing to work to resolve other languages.
- resolved May 22, 2023, 07:33 PM UTC
This issue has now been resolved. Functionality across all languages should be restored. If you continue to find disruption, please reach out to us here: https://www.zwift.com/contact-us Thanks for your patience and Ride On!