Zwift incident

Timeout errors when trying to access ZwiftPower

Critical Resolved View vendor source →

Zwift experienced a critical incident on September 21, 2026 affecting ZwiftPower, lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 09:43 PM UTC
Resolved
Sep 22, 2026, 03:43 AM UTC
Duration
6h
Detected by Pingoru
Sep 21, 2026, 09:43 PM UTC

Affected components

ZwiftPower

Update timeline

  1. investigating Sep 21, 2026, 09:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 21, 2026, 10:40 PM UTC

    After implementing some changes on the backend ZwiftPower has been coming back online. We are continuing to investigate the root cause, and are still monitoring.

  3. investigating Sep 21, 2026, 11:18 PM UTC

    The issue is reoccurring and we are continuing to investigate the root cause.

  4. resolved Sep 22, 2026, 03:43 AM UTC

    After additional backend changes access to ZwiftPower has now been fully restored.