Zuplo incident

Intermittent issues deploying for managed-dedicated customers

Minor Resolved View vendor source →

Zuplo experienced a minor incident on May 11, 2026 affecting Build & Deployment Services, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 10:07 PM UTC
Resolved
May 11, 2026, 10:07 PM UTC
Duration
—
Detected by Pingoru
May 11, 2026, 10:07 PM UTC

Affected components

Build & Deployment Services

Update timeline

  1. investigating May 11, 2026, 06:50 PM UTC

    Status: Investigating As of 10 am PT we noticed some intermittent issues affecting our managed-dedicated customers (deployments to GCP, AWS, Azure, Linode, etc) when they are deploying. Managed-edge customers are not affected by this. Any existing environments that had been deployed before will still be routing traffic so there is no downtime. The issue here is that there are intermittent failures with deploying new environments. We are investigating this and will post updates. Affected components Build & Deployment Services (Degraded performance)

  2. investigating May 11, 2026, 09:08 PM UTC

    Status: Investigating We have identified the issue and rolled out a fix. This was due to underlying networking changes that one of our cloud providers made that affected how URLs were parsed more strictly. Affected components Build & Deployment Services (Operational)

  3. resolved May 11, 2026, 10:07 PM UTC

    Status: Resolved The fix has been rolled and the issue is resolved. Affected components Build & Deployment Services (Operational)