Zomentum incident

Server errors in Zomentum Grow

Critical Resolved View vendor source →

Zomentum experienced a critical incident on February 20, 2023 affecting Main API server, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2023, 05:15 PM UTC
Resolved
Feb 20, 2023, 05:46 PM UTC
Duration
31m
Detected by Pingoru
Feb 20, 2023, 05:15 PM UTC

Affected components

Main API server

Update timeline

  1. identified Feb 20, 2023, 05:15 PM UTC

    We are experiencing high error rate in Zomentum grow APIs. The issue has been identified and a patch is being deployed.

  2. monitoring Feb 20, 2023, 05:29 PM UTC

    A fix has been deployed. The servers are being monitored.

  3. resolved Feb 20, 2023, 05:46 PM UTC

    One of our recent deploys broke the fetch APIs of Zomentum grow. The issue has been patched now. There hasn't been any breach of data.