Zomentum incident

Callback server is down

Critical Resolved View vendor source →

Zomentum experienced a critical incident on August 1, 2023 affecting Callback API server, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2023, 02:58 PM UTC
Resolved
Aug 01, 2023, 03:13 PM UTC
Duration
14m
Detected by Pingoru
Aug 01, 2023, 02:58 PM UTC

Affected components

Callback API server

Update timeline

  1. investigating Aug 01, 2023, 02:58 PM UTC

    We are seeing elevated error rates in our callback server

  2. resolved Aug 01, 2023, 03:13 PM UTC

    This incident has been resolved.