Zomentum incident

Callback server is down

Critical Resolved View vendor source →

Zomentum experienced a critical incident on September 23, 2023 affecting Callback API server, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2023, 11:28 PM UTC
Resolved
Sep 23, 2023, 11:42 PM UTC
Duration
14m
Detected by Pingoru
Sep 23, 2023, 11:28 PM UTC

Affected components

Callback API server

Update timeline

  1. investigating Sep 23, 2023, 11:28 PM UTC

    We are seeing elevated error rates in our callback server

  2. resolved Sep 23, 2023, 11:42 PM UTC

    This incident has been resolved.