Zoho EU incident

Zoho Desk is down

Minor Resolved View vendor source →

Zoho EU experienced a minor incident on September 21, 2026 affecting EU Zoho Desk, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 07:36 AM UTC
Resolved
Sep 21, 2026, 12:20 PM UTC
Duration
4h 43m
Detected by Pingoru
Sep 21, 2026, 07:36 AM UTC

Affected components

EU Zoho Desk

Update timeline

  1. investigating Sep 21, 2026, 07:36 AM UTC

    Few users may experience slowness while accessing Zoho Desk. This issue is isolated to specific users on few of our clusters. We are working to fix the issue.

  2. resolved Sep 21, 2026, 12:20 PM UTC

    The incident is now resolved.