Zoho EU experienced a minor incident on October 5, 2026 affecting EU Zoho Desk, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
EU Zoho Desk
Update timeline
- investigating Oct 05, 2026, 08:31 AM UTC
We are expereincing slowness on a particular cluster of server. So, customers on that cluster may expereience slowness in accessing and using Zoho Desk. Our team is actively working on it.
- resolved Oct 05, 2026, 09:08 AM UTC
After altering specific parameters, we are pleased to note that the cluster has been found to be stable. The issue is now resolved.