ZOEY experienced a notice incident on December 28, 2016, lasting 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 28, 2016, 01:44 AM UTC
We have identified an outage with the computing server Node-9 and have engineers on site repairing the issue. We apologize for this inconvenience and will post an additional update as soon as further information becomes available.
- identified Dec 28, 2016, 02:01 AM UTC
We have identified the issue and are now working on fixing it. Thank you for your patience.
- resolved Dec 28, 2016, 02:18 AM UTC
At this time all stores on Node-9 should be available again. If you experience any further issues please open a support ticket marked Urgent at http://support.zoey.com