ZOEY experienced a minor incident on October 27, 2018 affecting Zoey Global Connectivity, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 27, 2018, 07:36 PM UTC
To complete some of the ongoing work relating to our new infrastructure, a mandatory reboot of certain services is needed. We expect this reboot to last 10 minutes and will keep you updated here. You may be unable to access your site during this brief window of time. Thank you for your patience.
- monitoring Oct 27, 2018, 07:43 PM UTC
Stores are now coming back online and should be accessible over the next few minutes as connections are resumed. Thank you for your patience.
- monitoring Oct 27, 2018, 07:48 PM UTC
All stores are now back online. If you have any issues please open a ticket with our support team at https://support.zoey.com
- resolved Oct 27, 2018, 07:48 PM UTC
This incident has been resolved.