ZOEY experienced a major incident on September 30, 2021 affecting Zoey Control Panel, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Zoey Control Panel
Update timeline
- investigating Sep 30, 2021, 02:35 PM UTC
We are currently investigating this issue.
- monitoring Sep 30, 2021, 03:27 PM UTC
A fix has been implemented and is rolling out across the Zoey Network. We estimate that all stores will be back online in the next 30 minutes. Most stores are already working again. Only the Admin, iOS and Android application were impacted, Front End of the store always worked. Thank you for your patience and we will update once resolved.
- resolved Sep 30, 2021, 03:49 PM UTC
All Zoey Stores should be operational and online. If you are still experiencing an issue, please open a support ticket. Thank you again for your patience as we restored operations.