ZOEY experienced a critical incident on October 2, 2018 affecting Zoey Control Panel, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Zoey Control Panel
Update timeline
- investigating Oct 02, 2018, 08:47 PM UTC
We are currently investigating reports of customers being unable to login.
- identified Oct 02, 2018, 09:02 PM UTC
We have identified the issue and are restoring the ability to login.
- resolved Oct 02, 2018, 09:20 PM UTC
We have observed no further issues logging in for 15 minutes. At this time all Zoey Customers should be able to login. Should there be any problems please open a support ticket or monitor this page. We encourage all Zoey customers to subscribe to these notifications to receive them in real time.