ZOEY incident

Stores Unreachable

Major Resolved View vendor source →

ZOEY experienced a major incident on July 15, 2019 affecting Zoey Global Connectivity, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2019, 10:31 PM UTC
Resolved
Jul 15, 2019, 11:06 PM UTC
Duration
34m
Detected by Pingoru
Jul 15, 2019, 10:31 PM UTC

Affected components

Zoey Global Connectivity

Update timeline

  1. investigating Jul 15, 2019, 10:31 PM UTC

    We are investigating issues accessing certain Zoey Stores. We will post updates here as we have further information. Thank you for your patience.

  2. identified Jul 15, 2019, 10:46 PM UTC

    We are actively recovering sites now, the incident should be resolved shortly.

  3. resolved Jul 15, 2019, 11:06 PM UTC

    The issue has now been resolved. We are investigating why it occurred and taking the appropriate steps to resolve so it will not happen in the future. We apologize for this issue and thank you for your patience as we resolved it.