Ziron experienced a notice incident on April 1, 2020 affecting Outbound Voice and Inbound Voice, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound VoiceInbound Voice
Update timeline
- monitoring Apr 01, 2020, 11:17 AM UTC
One of our transit providers is investigating connectivity issues at our London Volta site which began at 10:59 UTC. This may have caused connectivity issues and dropped calls for any customers who do not see this site via LINX or LONAP peering or direct connect.
- monitoring Apr 01, 2020, 12:24 PM UTC
Our transit provider have updated us to advise that they are not expecting any further disruption from this point, but will be monitoring the situation closely for a stability period. Our own monitoring has not seen any issues since 11:06 UTC but we will continue to monitor.
- resolved Apr 01, 2020, 02:26 PM UTC
This incident has been resolved.