Ziron experienced a critical incident on September 7, 2018 affecting Ziron Dashboard, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 07, 2018, 07:00 PM UTC
We are currently investigating an issue affecting the Ziron dashboard. No other services are affected at this time.
- identified Sep 07, 2018, 07:37 PM UTC
We believe the issue is with our CDN provider (Cloudflare), and we are awaiting their feedback. In the meantime, we have restored service to the dashboard using a backup platform.
- identified Sep 07, 2018, 07:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 07, 2018, 11:38 PM UTC
The dashboard has been stable on the backup platform since the previous update. The issue at Cloudflare appears to have been resolved, and the cause is under investigation. We will continue to monitor the primary platform and migrate the dashboard back to there once we are confident of stability.
- resolved Sep 09, 2018, 09:28 PM UTC
The primary dashboard platform has been stable for the past few days, and earlier today we moved production traffic away from the backup platform and back to the primary platform. We are now marking this incident as resolved.