Ziron incident

[sms] Delays to outbound UK SMS

Minor Resolved View vendor source →

Ziron experienced a minor incident on September 11, 2018 affecting Outbound SMS, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2018, 02:22 PM UTC
Resolved
Sep 11, 2018, 03:26 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 11, 2018, 02:22 PM UTC

Affected components

Outbound SMS

Update timeline

  1. identified Sep 11, 2018, 02:22 PM UTC

    We have identified an issue with an upstream supplier that is causing delays to outbound UK SMS. Traffic has now been rerouted, and we are engaging with the supplier concerned.

  2. resolved Sep 11, 2018, 03:26 PM UTC

    This incident has been resolved.