Ziron incident

[billing] Backlog of transaction data

Notice Resolved View vendor source →

Ziron experienced a notice incident on September 4, 2019, lasting 8h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2019, 02:10 PM UTC
Resolved
Sep 04, 2019, 10:20 PM UTC
Duration
8h 9m
Detected by Pingoru
Sep 04, 2019, 02:10 PM UTC

Update timeline

  1. identified Sep 04, 2019, 02:10 PM UTC

    We have identified that account financial transaction data for the period 2019-09-04 00:02:08 - 2019-09-04 12:25:35 has not been processed correctly. This is in the process of being rectified, but in the meantime usage reports and prepaid balances may be incorrect.

  2. resolved Sep 04, 2019, 10:20 PM UTC

    This incident has been resolved.