Ziron incident

[voice] London Volta connectivity issues

Major Resolved View vendor source →

Ziron experienced a major incident on March 23, 2020 affecting Outbound Voice and Inbound Voice, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2020, 11:01 AM UTC
Resolved
Mar 23, 2020, 12:50 PM UTC
Duration
1h 48m
Detected by Pingoru
Mar 23, 2020, 11:01 AM UTC

Affected components

Outbound VoiceInbound Voice

Update timeline

  1. investigating Mar 23, 2020, 11:01 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 23, 2020, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2020, 12:50 PM UTC

    Services have been stable since 1104 UTC, with the cause of the network issues at Volta still under investigation.