Ziron incident

[voice] London Volta connectivity issues

Major Resolved View vendor source →

Ziron experienced a major incident on March 23, 2020 affecting Outbound Voice and Inbound Voice, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2020, 01:55 PM UTC
Resolved
Mar 23, 2020, 05:10 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 23, 2020, 01:55 PM UTC

Affected components

Outbound VoiceInbound Voice

Update timeline

  1. investigating Mar 23, 2020, 01:55 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 23, 2020, 02:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 23, 2020, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 23, 2020, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 23, 2020, 05:10 PM UTC

    This incident has been resolved.