Ziron incident

DNS issues for ziron.com and ziron.net

Minor Resolved View vendor source →

Ziron experienced a minor incident on July 17, 2020 affecting API v1 and API v2 and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:24 PM UTC
Resolved
Jul 18, 2020, 12:33 AM UTC
Duration
3h 9m
Detected by Pingoru
Jul 17, 2020, 09:24 PM UTC

Affected components

API v1API v2Number LookupZiron Dashboard

Update timeline

  1. investigating Jul 17, 2020, 09:24 PM UTC

    We are currently investigating a DNS issue that may be affecting the resolution of ziron.com and ziron.net

  2. identified Jul 17, 2020, 09:26 PM UTC

    We are aware of a major global outage of Cloudflare which they are yet to acknowledge. As soon as we have more information we will update this incident.

  3. monitoring Jul 17, 2020, 09:40 PM UTC

    Cloudflare have acknowledged an issue affecting multiple locations on their network. Our monitoring is now showing a return of services and we will await further updates.

  4. monitoring Jul 17, 2020, 10:24 PM UTC

    Cloudflare have advised that they believe a router failure in their network caused bad route announcements, which in turn caused issues at a number of Cloudflare locations. They went on to say that they believe that they have addressed the root cause and are monitoring their systems for stability now.

  5. resolved Jul 18, 2020, 12:33 AM UTC

    This incident has been resolved.