Ziron incident

[api] [dashboard] [sms] [outbound voice] Emergency database maintenance

Notice Resolved View vendor source →

Ziron experienced a notice incident on February 5, 2016, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2016, 06:52 PM UTC
Resolved
Feb 05, 2016, 10:30 PM UTC
Duration
3h 38m
Detected by Pingoru
Feb 05, 2016, 06:52 PM UTC

Update timeline

  1. scheduled Feb 05, 2016, 06:52 PM UTC

    We need to perform some urgent database maintenance which will cause interruption to some Ziron services. Due to the short notice we are carrying out this maintenance under emergency conditions. Start time: 2016-02-05 22:00 GMT End time: 2016-02-05 22:30 GMT Affected services: API, dashboard and SMS services will be unavailable. Outbound voice is partially affected - existing calls will continue but no new calls will be allowed. We expect the outages for these services to be approximately 10-15 minutes. If you experience any issues following this maintenance, please contact Ziron Support.

  2. scheduled Feb 05, 2016, 08:59 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Feb 05, 2016, 10:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Feb 05, 2016, 10:30 PM UTC

    The scheduled maintenance has been completed.