CloudApp experienced a minor incident on August 6, 2018 affecting Website and Viewer and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteViewerAPI
Update timeline
- investigating Aug 06, 2018, 02:55 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Aug 06, 2018, 03:15 PM UTC
Some users are unable to see the drop links after a drop has been created. We've identified the issue and as an intermittent solution, you can go to http://my.cl.ly/account/privacy and change your link strength to 'Long links' and that should fix the issue.
- resolved Aug 06, 2018, 04:09 PM UTC
This incident has been resolved.