CloudApp incident

Web Viewer & Upload

Major Resolved View vendor source →

CloudApp experienced a major incident on June 12, 2020 affecting Viewer, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2020, 04:50 PM UTC
Resolved
Jun 12, 2020, 05:24 PM UTC
Duration
34m
Detected by Pingoru
Jun 12, 2020, 04:50 PM UTC

Affected components

Viewer

Update timeline

  1. investigating Jun 12, 2020, 04:50 PM UTC

    We are experiencing some temporary issues with upload and web viewer.

  2. investigating Jun 12, 2020, 04:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 12, 2020, 05:14 PM UTC

    The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

  4. resolved Jun 12, 2020, 05:24 PM UTC

    We have seen that viewer & upload are fully operational now.