CloudApp incident

Marketing Websites (Zight & GetCloudApp.com) Unavailable

Critical Resolved View vendor source →

CloudApp experienced a critical incident on May 2, 2023 affecting Website and Viewer and 1 more component, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 08:15 PM UTC
Resolved
May 03, 2023, 12:12 AM UTC
Duration
3h 57m
Detected by Pingoru
May 02, 2023, 08:15 PM UTC

Affected components

WebsiteViewerAPI

Update timeline

  1. monitoring May 02, 2023, 09:03 PM UTC

    An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

  2. resolved May 03, 2023, 01:12 AM UTC

    Resolved and now experiencing peak performance