Ziflow incident

Logging in issues

Critical Resolved View vendor source →

Ziflow experienced a critical incident on December 19, 2019 affecting Dashboard and Public API, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2019, 05:40 PM UTC
Resolved
Dec 19, 2019, 07:15 PM UTC
Duration
1h 34m
Detected by Pingoru
Dec 19, 2019, 05:40 PM UTC

Affected components

DashboardPublic API

Update timeline

  1. investigating Dec 19, 2019, 05:40 PM UTC

    We are aware of issues signing in to Ziflow currently. Auth0 the provider we use for identity management is currently experiencing issues and working on resolving this: https://status.auth0.com/incidents/rpctnc6jd1kl

  2. investigating Dec 19, 2019, 06:23 PM UTC

    Auth0 continues to work on the issue. We apologize for the inconvenience!

  3. monitoring Dec 19, 2019, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 19, 2019, 07:15 PM UTC

    This incident has been resolved.