Ziflow incident

High error rate when accessing and creating proofs.

Critical Resolved View vendor source →

Ziflow experienced a critical incident on January 17, 2020 affecting Dashboard and Public API, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2020, 05:33 PM UTC
Resolved
Jan 17, 2020, 06:18 PM UTC
Duration
44m
Detected by Pingoru
Jan 17, 2020, 05:33 PM UTC

Affected components

DashboardPublic API

Update timeline

  1. investigating Jan 17, 2020, 05:33 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 17, 2020, 05:58 PM UTC

    We are busy reverting a patch that went live earlier today that may be the possible cause of the issue.

  3. monitoring Jan 17, 2020, 06:10 PM UTC

    The system is recovering and we are monitoring the application.

  4. resolved Jan 17, 2020, 06:18 PM UTC

    This incident has been resolved.