Ziflow incident

Proofs list and viewer timeouts

Critical Resolved View vendor source →

Ziflow experienced a critical incident on April 19, 2021 affecting Dashboard and Proof Processing, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 04:40 PM UTC
Resolved
Apr 19, 2021, 05:57 PM UTC
Duration
1h 16m
Detected by Pingoru
Apr 19, 2021, 04:40 PM UTC

Affected components

DashboardProof Processing

Update timeline

  1. identified Apr 19, 2021, 04:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 19, 2021, 04:50 PM UTC

    We are having issues with AWS ElasticSearch service and are working with them to get this resolved as quickly as possible.

  3. monitoring Apr 19, 2021, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2021, 05:57 PM UTC

    This incident has been resolved.