Ziflow incident

Signing in - Auth0 is experiencing issues

Major Resolved View vendor source →

Ziflow experienced a major incident on September 24, 2021 affecting Dashboard, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2021, 06:07 PM UTC
Resolved
Sep 24, 2021, 08:30 PM UTC
Duration
2h 22m
Detected by Pingoru
Sep 24, 2021, 06:07 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 24, 2021, 06:07 PM UTC

    Our identity provider Auth0 is currently experiencing issues and can cause issues trying to log in to Ziflow: https://status.auth0.com/incidents/xc5s7y96pb48?u=vnzykm6m2f5d Reviewing proofs and any users logged in will be unaffected.

  2. identified Sep 24, 2021, 07:44 PM UTC

    Auth0 have identified the issue and are working on it.

  3. monitoring Sep 24, 2021, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2021, 08:30 PM UTC

    This incident has been resolved.