Ziflow experienced a major incident on December 7, 2021 affecting Dashboard and Proof Processing and 1 more component, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardProof ProcessingPublic APIZibots
Update timeline
- investigating Dec 07, 2021, 03:56 PM UTC
We have identified an issue with AWS services which is required to retrieve proof data. Our engineering team is working with AWS to resolve this as quickly as possible.
- investigating Dec 07, 2021, 03:57 PM UTC
We are continuing to investigate this issue.
- identified Dec 07, 2021, 05:01 PM UTC
AWS is experiencing elevated error rates for EC2 APIs in the US-EAST-1 region. They have identified root cause and they are actively working towards recovery.
- identified Dec 07, 2021, 05:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 07, 2021, 09:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 07, 2021, 10:04 PM UTC
This incident has been resolved.