Zid Outage History

Zid is up right now

Zid had 3 outages in the last 2 years totaling 6h 57m of downtime — averaging 0.1 incidents per month.

There were 3 Zid outages since November 18, 2025 totaling 6h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zid.sa

Notice November 18, 2025

Cloudflare Global Network Issues

Detected by Pingoru
Nov 18, 2025, 12:27 PM UTC
Resolved
Nov 18, 2025, 06:55 PM UTC
Duration
6h 27m
Affected: StoresMerchant DashboardsMobile AppsThird party servicesZidShipZidPayAPIZidPOS
Timeline · 2 updates
  1. monitoring Nov 18, 2025, 12:27 PM UTC

    Start Time: 2025-11-18 2:48 PM Impact: Some users may experience intermittent errors or inability to access parts of the Zid platform. Cloudflare has reported a global network issue and is currently investigating. As Zid’s traffic flows through Cloudflare’s network, this incident may impact accessibility for some users, depending on their region and routing. Our systems and infrastructure remain healthy, and the issue is external. We are actively monitoring Cloudflare’s updates and will provide further details as soon as they are available. أعلنت كلاودفلاير عن وجود مشكلة في شبكتها العالمية وهي حالياً في مرحلة التحقيق. ونظرًا لاعتماد منصة زد على شبكة كلاودفلاير لتوجيه حركة المرور، قد يتأثر جزء من المستخدمين حسب المنطقة ومسار الاتصال. جميع خوادمنا تعمل بشكل طبيعي، والمشكلة خارج نطاق منصة زد. نقوم بمتابعة الموقف بشكل مستمر، وسيتم نشر أي تحديثات جديدة فور توفرها من كلاودفلاير.

  2. resolved Nov 18, 2025, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →