Zid incident

Service Interruption

Critical Resolved View vendor source →

Zid experienced a critical incident on February 17, 2021 affecting Stores and Merchant Dashboards and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2021, 04:55 PM UTC
Resolved
Feb 17, 2021, 05:01 PM UTC
Duration
6m
Detected by Pingoru
Feb 17, 2021, 04:55 PM UTC

Affected components

StoresMerchant DashboardsMobile Apps

Update timeline

  1. investigating Feb 17, 2021, 04:55 PM UTC

    We are currently investigating a full-service interruption

  2. monitoring Feb 17, 2021, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2021, 05:01 PM UTC

    This incident has been resolved.