Zid incident

Service Degration

Minor Resolved View vendor source →

Zid experienced a minor incident on January 24, 2022 affecting Stores, lasting 22h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2022, 07:00 PM UTC
Resolved
Jan 25, 2022, 05:21 PM UTC
Duration
22h 21m
Detected by Pingoru
Jan 24, 2022, 07:00 PM UTC

Affected components

Stores

Update timeline

  1. investigating Jan 24, 2022, 11:57 PM UTC

    Some customers may not be able to access some stores due to a DNS issue with certain ISPs in Saudi.

  2. resolved Jan 25, 2022, 05:21 PM UTC

    This incident has been resolved.