Zid experienced a major incident on April 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 03, 2023, 07:55 AM UTC
The platform suffered a configuration issue that affected one of the critical components required to render each website causing an unavailability for an approximately 9 min. The team reacted at 2 min of the platform being down and recovered it in 7 min. We are investigating the root cause, however, the module in place is already in the process of being refactor for better stability.