Zid incident

Full outage - Issue affecting all stores

Critical Resolved View vendor source →

Zid experienced a critical incident on May 19, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 04:08 PM UTC
Resolved
May 19, 2023, 04:08 PM UTC
Duration
—
Detected by Pingoru
May 19, 2023, 04:08 PM UTC

Update timeline

  1. resolved May 19, 2023, 05:47 PM UTC

    The incident affected all stores after realising one of our servers had an issue from a performance perspective. The issue was detected and we had a fix implemented in 3 minutes, however, it was intermitently being reboted which caused intermitent issue of stores for about 30 minutes.