Zid incident

SMS messages delivery degradation

Notice Resolved View vendor source →

Zid experienced a notice incident on November 22, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2023, 12:48 PM UTC
Resolved
Nov 20, 2023, 03:00 PM UTC
Duration
Detected by Pingoru
Nov 22, 2023, 12:48 PM UTC

Update timeline

  1. resolved Nov 22, 2023, 12:48 PM UTC

    We experienced an issue with SMS message delivery to customers caused by a service outage with our SMS provider, Unifonic. This resulted in a disruption of SMS message delivery lasting for 21 minutes.