Zeroheight incident

We are migrating our marketing site to a new website with our rebrand

Major Resolved View vendor source →

Zeroheight experienced a major incident on September 18, 2025 affecting zeroheight product and zeroheight website, lasting 4d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 12:29 PM UTC
Resolved
Sep 22, 2025, 03:18 PM UTC
Duration
4d 2h
Detected by Pingoru
Sep 18, 2025, 12:29 PM UTC

Affected components

zeroheight productzeroheight website

Update timeline

  1. investigating Sep 18, 2025, 12:29 PM UTC

    zeroheight product went down.

  2. investigating Sep 18, 2025, 12:31 PM UTC

    zeroheight website went down.

  3. investigating Sep 18, 2025, 12:41 PM UTC

    zeroheight website recovered.

  4. investigating Sep 18, 2025, 01:00 PM UTC

    zeroheight website went down.

  5. investigating Sep 18, 2025, 01:12 PM UTC

    zeroheight product recovered.

  6. investigating Sep 22, 2025, 03:18 PM UTC

    Migration was paused to ensure good load times