ZeroBounce incident

Database slowness and members page impact.

Notice Resolved View vendor source →

ZeroBounce experienced a notice incident on June 23, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2022, 12:00 AM UTC
Resolved
Jun 23, 2022, 12:00 AM UTC
Duration
Detected by Pingoru
Jun 23, 2022, 12:00 AM UTC

Update timeline

  1. resolved Jun 24, 2022, 01:47 PM UTC

    Hello, Unfortunately due to a large spike in traffic and files uploaded, we've observed a slowness in the database responses while processing all the requests. Due to this slowness and increase volume of traffic, the members page for Zerobounce customers functioned with intermittence. Our staff increase the databases limits, workers and resources (cloud on demand) and traffic was restored. We've monitored this for 12 hours and performance was confirmed as stable. Please accept our apologies for any inconvenience caused.