ZeroBounce incident

Connectivity issues

Minor Resolved View vendor source →

ZeroBounce experienced a minor incident on October 31, 2022 affecting API and Website Members Section and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2022, 05:35 PM UTC
Resolved
Oct 31, 2022, 07:13 PM UTC
Duration
1h 37m
Detected by Pingoru
Oct 31, 2022, 05:35 PM UTC

Affected components

APIWebsite Members SectionWebsite & DocumentsStripe JS

Update timeline

  1. investigating Oct 31, 2022, 05:35 PM UTC

    Hello, We are investigating a connectivity issue with the datacenter causing partial outage to our services. Please accept our apologies for the inconvenience.

  2. monitoring Oct 31, 2022, 05:47 PM UTC

    Hello, The issue has been identified and resolved. The partial outage was caused by a max prefix list reach on 2 peers which has now been increased. We will monitor the situation for the next 60 minutes. Please accept our apologies for the inconvenience created.

  3. resolved Oct 31, 2022, 07:13 PM UTC

    This incident has been resolved.