ZeroBounce incident

Issues with Members Section

Major Resolved View vendor source →

ZeroBounce experienced a major incident on April 11, 2023 affecting Website Members Section, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 03:53 PM UTC
Resolved
Apr 11, 2023, 04:34 PM UTC
Duration
40m
Detected by Pingoru
Apr 11, 2023, 03:53 PM UTC

Affected components

Website Members Section

Update timeline

  1. investigating Apr 11, 2023, 03:53 PM UTC

    Hello, We are currently investigating an issue with the platform.

  2. identified Apr 11, 2023, 03:57 PM UTC

    Hello, We have identified an issue with one of the databases which is being addressed as we speak. Please accept our apologies for the inconvenience.

  3. monitoring Apr 11, 2023, 04:01 PM UTC

    Hello, A fix has been applied and we are monitoring the situation.

  4. resolved Apr 11, 2023, 04:34 PM UTC

    Hello, Database appears to be stable, all services are performing correctly. Thank you for your patience.