ZeroBounce incident

Cloudflare issue - 5xx errors might occur

Minor Resolved View vendor source →

ZeroBounce experienced a minor incident on September 24, 2023 affecting Cloudflare Los Angeles, CA, United States - (LAX) and Cloudflare Miami, FL, United States - (MIA) and 1 more component, lasting 4d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2023, 02:15 PM UTC
Resolved
Sep 29, 2023, 07:10 AM UTC
Duration
4d 16h
Detected by Pingoru
Sep 24, 2023, 02:15 PM UTC

Affected components

Cloudflare Los Angeles, CA, United States - (LAX)Cloudflare Miami, FL, United States - (MIA)Cloudflare Newark, NJ, United States - (EWR)

Update timeline

  1. investigating Sep 24, 2023, 04:13 PM UTC

    Cloudflare is investigating issues with network performance. Customers may see increased 5xx errors and/or latency. We are working to analyse and mitigate this problem. More updates to follow shortly.

  2. identified Sep 24, 2023, 04:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 25, 2023, 06:25 AM UTC

    Cloudflare continues to investigate ongoing impact caused by unusual traffic activity that is causing 5xx errors, such as 502s, to be returned to some requests.

  4. identified Sep 26, 2023, 03:59 PM UTC

    Cloudflare continues to investigate ongoing impact caused by unusual traffic activity that is causing 5xx errors, such as 502s, to be returned to some requests.

  5. resolved Sep 29, 2023, 07:10 AM UTC

    This incident has been resolved.