ZeroBounce incident

API 403/1020 firewall errors

Minor Resolved View vendor source →

ZeroBounce experienced a minor incident on January 10, 2024 affecting API, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 04:20 PM UTC
Resolved
Jan 10, 2024, 04:35 PM UTC
Duration
15m
Detected by Pingoru
Jan 10, 2024, 04:20 PM UTC

Affected components

API

Update timeline

  1. investigating Jan 10, 2024, 04:20 PM UTC

    Hello, We are investigating a potential issue with CloudFlare firewall blocking requests via API.

  2. investigating Jan 10, 2024, 04:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 10, 2024, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 10, 2024, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 10, 2024, 04:35 PM UTC

    This incident has been resolved.